24h hotline+49 178 8333726dbl9 GmbH · Operations base Oerlinghausen near Bielefeld · Germany-wide and across Europe
High-tech logistics for printers and MFPs
High-tech logisticsfor printers and MFPs.To the final position.
Pre-staging, delivery to the final position, installation, go-live and return of old devices. As a white label partner for manufacturers, resellers, managed print providers and IT system houses, across Germany and Europe.
Two-person teams24h hotlineFrom car to 40 t truckGermany and Europe
To the final positionTwo-person team, installation, returns
Definition
What is high-tech logistics?
High-tech logistics is the transport of sensitive, high-value equipment combined with value-added services. For printers and multifunction systems, this means: the device arrives configured, is installed and runs. We take the old device away in the same appointment.
Conventional freight forwardingHigh-tech logistics with dbl9
DeliveryTo the loading dockTo the final position, stairs included
TeamOne driverTwo-person team with technical skills
DeviceLeft packagedInstalled, tested, handed over
Old deviceStays behindIs returned
ProofSignatureHand-over report per device
Services
Our services in high-tech logistics.
Six modules, bookable individually or as a seamless chain from a single source.
Pre-staging and configuration
Inspection, accessories, configuration and serial number capture in our warehouse.
Delivery to the final position
Floor delivery and placement service, including up stairs and into basements.
Installation and go-live
Connection, test page and documented hand-over per device.
Rollout management
Install, move, add, change, dispose: IMACD from a single source, planned in waves.
Return of old devices
Dismantling, packing and return to the manufacturer, reseller, lessor or central warehouse.
Data erasure on request
On request, we erase the hard drives and SSDs of old devices, with procedure and proof agreed in advance.
On request
Old device returns and data erasure.
When replacing equipment, we take the old devices away in the same appointment. On request, we erase the storage media before a device leaves the building.
Dismantling, packing and return with serial numbers
Erasure of hard drives and SSDs on request
Procedure and proof agreed per project
Final check against the project list
Placement service
Stairs, basements, floors.
We bring heavy multifunction systems exactly where they are needed. We check weight, dimensions and access route in advance.
Electric stair climbers and two-person teams
Vehicles from car to 40 t truck
Fixed dates and agreed time slots
Packaging taken away
20
Why dbl9
20 good reasons to choose dbl9.
01
Preconfigured, not improvised on site
Printers and MFPs are set up before delivery and arrive ready for use.
02
Pilot first
A pilot before the rollout reveals processes and risks early on.
03
One process, one partner
Staging, transport, installation and returns without hand-offs between service providers.
04
Scalable in waves
From single replacements to rollouts across many sites.
05
Return route planned in
Rollback and returns are part of the concept from day one.
06
To the final position
We don’t deliver to the loading dock, but to the final installation location.
07
Stairs and basements
With stair climbers, we move even heavy systems between floors and into basements.
08
Installation included
Set up, connect, configure: the same team that delivered.
09
Go-live supported
We only leave once the test page is printed and the device is handed over.
10
Always in pairs
Two-person teams for safe handling and efficient appointments.
11
Your brand, our work
In the white label model, we act in your name.
12
Your customer relationship stays with you
We are your operational arm, not your competitor.
13
Specialised in print hardware
Not a generalist, but focused on printers and multifunction systems.
14
German-speaking teams
On-site coordination without language barriers.
15
Active across Germany
The same service, wherever your sites are.
16
Old devices go right along
When replacing equipment, we take back the existing devices in the same appointment.
17
Data erasure on request
On request, we erase the storage media of old devices, documented and agreed.
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24h hotline
Reachable around the clock during ongoing projects: +49 178 8333726.
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From car to 40 t truck
The right vehicle for every job, from a single device to a large-scale rollout.
20
Across Europe too
Cross-border rollouts from a single source.
White label
For everyone who needs to get systems running at the customer’s site.
We are your operational arm in the field. The customer relationship stays with you.
Frequently asked questions about high-tech logistics.
What is high-tech logistics?
High-tech logistics is the transport of sensitive, high-value equipment combined with value-added services: preparation, careful transport, delivery to the installation location, installation, commissioning and returns. For printers and multifunction systems, this means: the device arrives configured, it runs, and the old device is gone.
How does high-tech logistics differ from conventional freight forwarding?
A freight forwarder delivers to the kerb or the loading dock. In high-tech logistics, trained two-person teams deliver to the final position, install, test and document the hand-over for each device.
Do you also deliver printers and MFPs up stairs or into basements?
Yes. With electric stair climbers, we move even heavy A3 systems up stairs and into basements. We check weight, dimensions and access route in advance.
What does pre-staging mean for printers and multifunction systems?
Before delivery, the devices are inspected, fitted with accessories, configured and recorded by serial number. On site, all that remains is connection, testing and hand-over.
Can you represent us at the end customer’s site?
Yes. In the white label model, we work with your work instructions, your documentation and clear codes of conduct. The customer relationship stays with you.
How does a pilot before a printer rollout work?
We start with a manageable but representative scope, such as one site. We then evaluate the results together and only scale once processes and quality are right.
Do you take back old devices and erase the storage media?
Yes, on request. We take back old devices in the same appointment when replacing equipment. We agree the erasure of hard drives and SSDs with you per project, including procedure and proof.
Do you also operate in Austria, Switzerland and across Europe?
Yes. We work across Germany and, by arrangement, also carry out rollouts in Austria, Switzerland and other European countries.
Next step
Ready for your first site?
Pilot request
Request a pilot.
With a few details we prepare your pilot proposal.
